UA-44280592-1
Search

 

Store Policy

 

PRODUCT AVAILABILITY:

Uniwide Wireless is committed to offering the most accurate product information available to our customers. Due to our low prices and the rapid turnover of many high-demand accessory items presented on our site, the listing of a particular item or accessory does not constitute a guarantee or promise of availability.

If a product you have ordered is not available for shipment, we will do our best to contact you immediately to provide status on that particular item. Expected delivery dates are dependent upon our suppliers and other factors beyond our control, and are subject to change.

PAYMENT METHODS:

Uniwide Wireless accepts payment via the following credit cards: American Express, Discover, MasterCard, Visa, and Mastercard/Visa Check Cards. We also accept 3rd party payment systems like PayPal.. Credit cards with international billing addresses cannot be accepted. All prices quoted on this site are quoted in U.S. currency.

RETURN POLICY/14 DAY MONEY BACK GUARANTEE:

 

 To ensure customer satisfaction, if you are not completely satisfied with our products, simply contact our customer support representative at returrns@uniwidewireless.com to obtain a Return Merchandise Authorization within 14 days from your purchase date.  We will refund and/or exchange your purchases with no question ask.

Returning products must remain intact with original packaging. Original invoice must be included in the return package. Refunds will only be issued through the original mode of payment made.

No returns, refunds or exchanges will be processed without an RMA number.

All returns must be accompanied by a Uniwide Wireless RMA number. To obtain an RMA number, please send an e-mail to:info@uniwidewireless.com

Be sure to include the following information:

Please allow 3-4 business days for the refund to post to your account from the time the refund is issued. 

SALES TAX INFORMATION:

We charge 8.75% Sales Tax to all orders to be shipped in California.

SHIPPING INFORMATION:

All in-stock items are usually shipped within 24 hours from receipt of order.  Orders are shipped mostly via USPS and sometimes via UPS.  Estimated delivery is anywhere from 2-10 business days after the order has shipped from our warehouse, depending on the shipping address. Please note that we do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery. Please allow an additional 1-2 business days for late Friday, weekend and holiday order.

Our free shipping is for all the states in the US except for Alaska and Hawaii.  For Alaska, Hawaii and international customers, send us an email of your order so we could advise you of the shipping charge and process your order. 

Uniwide Wireless does not under any circumstance expressly warrant or guarantee published delivery times. We however, guarantee timely processing and fulfillment of all in stock items upon placement of order. It is the obligation of the United States Postal Service for timely delivery of shipment in which the above suggested delivery times apply. It is the responsibility of the customer to acknowledge and adhere to the above policy before placing their order. The ship to address must be a valid deliverable address for the United States Postal Service. Please provide as complete information as possible to ensure delivery accuracy.

 

A pre-owned battery may be shipped occasionally for various reasons.  Please email us if this is not acceptable to you.

ORDERS MAY BE SUBJECT TO FURTHER VERIFICATION

 Please be advised, if your order requires additional information for processing verification, you may receive an e-mail requesting additional information or a phone call from our representative.

 

SAFE SHOPPING GUARANTEE

Uniwide Wireless’ Safe Shopping Guarantee protects you while you shop so that you never have to worry about credit card safety. We guarantee that every transaction you make will be safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.